When ‘it does not work’ does it print anything out like an error message?

You can also try:

ssh -vvvvvvvv

The more ‘v’’s you have at the end of the -v the more debug messages ssh will print and tell you about what it is doing.

Let me know how it goes,
Tom

I do have the same problem, but when I tried these steps, it didn’t worked for me. Am I somewhere wrong ?

thanks & regards
nicole.